Tel 028 9077 7114

Delivery details

UK and Ireland delivery prices

Our delivery charges are FREE on all orders over £150 + vat

£6.95 delivery charge if order under £150

£4.95 for Northern Ireland delivery

Production and Despatch Times

Plain Goods with no Customisation will be despatched within 3-5 working days.

Personalised – First Order

Production time is 10-15 working days, this gives us adequate time to send our customers detailed proofs of how the logos will look on the garments, create digitised embroidery files and run samples to ensure quality. If your order is ready earlier we will despatch it as soon as we can.

Personalised – Repeat orders for Existing Customers

Production time is 10 working days. If your order is ready earlier we will despatch it as soon as we can.

If your order is required for a certain date/function/event that is less than our normal production time please let us know when you are placing your order. We will endeavor to meet your deadline.

We use DPD delivery service

Who provide you with full tracking once your order is dispatched, on the morning of the date of delivery you also receive an email, which gives you a one-hour window for your delivery time.

Goods are delivered by DPD delivery service will require a signature on receipt.

DPD can also make alternative arrangements with you, such as changing the delivery date or leaving instruction to deliver with a neighbour.

Returns Policy

Garment Graphixs will accept the return of embroidered or printed goods only if they are incorrectly supplied or faulty.

Unwanted, unworn, unmarked goods must be returned within 7 days of receipt for a credit/refund. If this is not met, a 25% restocking fee will apply.

Samples must be returned within 14 days of receipt. If this is not met, a 25% restocking fee will apply. Please take care when opening the packaging on samples, as we ask that goods to be returned with its original packaging and labels.

ALL GARMENTS MUST BE CLEAN AND WITH ANY ORIGINAL PACKAGING.

If you wish to return any items please contact Garment Graphixs by phone, fax or email to arrange a returns number.

We do not accept the return of garments specially manufactured, embroidered or printed either by Garment Graphixs or the customer, on clearance items.

Garment Graphixs does not accept return carriage charges unless previously agreed before return of garments.

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